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.IT Support [KT - 102]
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Advertised on : 10 Nov 2009 | Closing date : 31 Dec 2010
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IT Support
Position A: Desktop Support
Responsibilities:
- Basic knowledge on server administration
- Provide 1st level/ 2nd level support to end-users in troubleshooting and resolving of desktop PC problems (Hardware, software, application) and related peripherals (printer, scanner, PDA etc)
- Preferably with basic knowledge in basic networking, e.g. ping tracert and etc
- To perform installation, setup, configuration, migration, upgrading and maintenance of desktop PC, OS, software and related peripherals
Requirement:
- ITC, Diploma in IT/Computer Science/Engineering
- At least 1 year desktop support experience in Microsoft Windows XP, Microsoft office and Lotus Notes
- Good communication and inter-personal skills
- Good customer orientation
- Microsoft Certified Desktop Support Technician will be an advantage.
- Applicable to Singaporean, Singapore PRs only
- Fresh Graduate are welcomed to apply
Position B: Helpdesk Specialist
Responsibilities:
- Handling incoming calls and perform 1st level Support pertaining to end-users enquiry and fault reports
Requirements:
- Possess at least a Diploma in IT or relevant field, but IT work experience will be considered
- Knowledge of Computer Hardware, Software, Printer and LAN/WAN troubleshooting
- Experience with IT Helpdesk Support/Desktop support with good communication skill preferred
- Must have good communication skills
- Has to be professional, tactful and meticulous
- Preferably bilingual
- Able to work under pressure and multi-task
- Fresh graduates are welcomed to apply
Please state in your resume:
- Last drawn basic salary + allowance if any
- Expected salary
- Reason for leaving previous jobs
- The position you are applying for
HOW TO APPLY:
Interested applicants, please click on APPLY below to submit your updated resume in MS Word format to Kevin Tay via our Online Application Form for faster processing. Do state your availability, current and expected salaries in your resume.
All applications will be treated in the strictest confidence.
We regret that only shortlisted candidates will be notified
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