JOB DESCRIPTION

*Perm* Customer Service (Japanese speaker) [SA]

Posting Date : 01 Jun 2018 | Close Date :31 May 2019


Job Responsibilities

·         Handle customer service hotline and provide first level of support to Japanese speaking customers.

·         Provide quality customer service to customers over the phone or email in Japanese.

·         Provide effective Japanese/ English translation to Japanese speaking customers

·         Remain up-to-date with the latest information that impacts the delivery of service to the customers and provide accurate information promptly to customers.

·         Listen, probe and question in order to clarify and understand customer needs.

·         Resolve customer queries efficiently and escalate problems/issues promptly.

·         Any other tasks assigned.

Requirements

·         Minimum “N” Level

·         Singaporean ONLY

·         With JLPT certification preferred

·         Non experience required

·         Able to work shift hours

How to apply

Interested applicants please submit your updated resume in MS Word format to Shiori (R1549771)

Please include the following details:

·         Reason(s) of leaving for past employment(s)

·         Current/Last Drawn and Expected Salary

·         Notice/Availability Period

*We regret that only short-listed candidates will be notified*
Specialization : Customer Service
Type of Employment : Permanent
Minimum Experience : 0
Work Location : Any
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