Our IT Outsourcing Services
EPS Singapore is a leading IT outsourcing company in Singapore, offering a range of IT support services and solutions to ensure your company’s IT infrastructure is strong and dependable.
IT Outsourcing Services in Singapore
EPS Singapore provides comprehensive IT Outsourcing Services in Singapore, covering IT-enabled business processes, from infrastructure to software development, maintenance, and support, empowering businesses to drive growth and transformation.
IT Outsourcing Services in Singapore
EPS Singapore provides comprehensive IT Outsourcing Services in Singapore, covering IT-enabled business processes, from infrastructure to software development, maintenance, and support, empowering businesses to drive growth and transformation.
What Is IT Outsourcing?
IT outsourcing is the practice of engaging an external provider to manage and deliver IT functions on behalf of your business. For Singapore companies, this can include onsite technical support, helpdesk services, server and network management, software support, and the placement of skilled IT professionals directly within your operations.
Businesses choose IT outsourcing services for a range of reasons: to reduce operational costs, access specialised expertise on demand, scale IT capacity in line with business growth, and focus internal resources on core business activities. Whether your company requires a single onsite engineer or a fully managed IT outsourcing arrangement, EPS Singapore provides flexible solutions sized to your actual needs.
Enhance IT Efficiency through Professional IT Outsourcing Solutions
EPS Singapore is your trusted partner for IT outsourcing services in Singapore, including maintenance, server migration, and office relocations. Our team of IT support specialists covers a wide range of operating systems and hardware, delivering reliable IT support services and outsourcing solutions trusted by businesses across Singapore.
Why Choose EPS Singapore as Your IT Outsourcing Partner?
EPS Singapore, along with our skilled IT team, provides top-notch IT services to our clients. Our IT capabilities are designed to be scalable, agile, credible, and responsive to your specific business sector, model, and needs. At EPS, we are committed to consistently delivering exceptional results.
We recognize that technical faults and issues are inevitable in the IT industry. Our consultants are realistic and do not make unrealistic promises. However, we assure you of open and responsive communication at all times. If clients encounter any problems, EPS Singapore will always be available to provide effective solutions.
We provide high-quality, cost-effective IT solutions and IT Customer Support services
Benefits of EPS Singapore IT Outsourcing Services
Onsite Technical Support
EPS Singapore will deploy its technical specialist(s) to be based on-site to provide day-to-day desktop and technical support services. This would include all desktop, notebook, printers, and other related hardware and accessories.
In addition, the technical specialist(s) will also help to install software and applications to desktop and notebooks and set up and maintain email accounts. In short, our friendly specialists will ensure that your day-to-day technical issues and problems are resolved in a timely manner.
Desktop and Network System Services
Whether you are installing MS server, Linux, or UNIX server, our system and network engineer(s) will be at hand to assist the tasks that are executed to ensure a smooth operation. In addition to the servers, they will also take care of connectivity issues, system interface, other system and network connections, and all related hardware and software matters. They are competent to ensure the configuration and installation are done seamlessly and to comply with industry standards.
IT Call Center and Customer Service
Some of our global clients engage us to manage their global and regional IT call center and customer support services. Our IT call center and customer service specialists are deployed at the call center facilities to respond to telephone calls and email queries to provide technical resolution suggestions. They are well-trained front-line support personnel with strong customer management expertise to provide first-line resolution in line with established call center key performance indicators. In cases where the issue required deep technical analysis and resolution, our specialists will activate level 2 or deep support teams to provide deeper technical resolution.
IT Contract Staffing
EPS Singapore offers comprehensive IT contract staffing solutions designed to meet your business’s short-term or project-specific needs. We provide highly skilled IT professionals, ranging from software developers and network engineers to technical support staff, who are ready to integrate seamlessly into your team. Whether you need to scale up for a project or temporarily fill a critical role, our vetted contract staff are equipped to deliver exceptional results. Our tailored staffing services ensure you have the flexibility and expertise necessary to maintain operational efficiency and meet project deadlines effectively, all while minimizing recruitment costs and administrative efforts.
IT Outsourcing FAQs
What is the difference between IT outsourcing and IT support services?
IT outsourcing involves engaging EPS Singapore to manage and deliver an IT function on your behalf as an extension of your team. IT support services typically cover day-to-day technical assistance such as desktop support, helpdesk response, and hardware maintenance. EPS Singapore provides both, either as separate engagements or as part of a combined IT outsourcing arrangement.
How much does IT outsourcing cost in Singapore?
The cost of IT outsourcing services in Singapore depends on the type of service, number of resources deployed, and duration of engagement. EPS Singapore tailors each solution to the client’s specific requirements. Contact our consultants for a customised quotation.
Can I outsource only part of my IT operations?
Yes. EPS Singapore offers flexible IT outsourcing engagements. You can outsource a single function such as your helpdesk or onsite technical support while keeping other IT operations in-house. Our solutions are designed to complement your existing team and infrastructure.
How quickly can EPS Singapore deploy IT outsourcing resources?
Deployment timelines vary depending on the role and scope. EPS Singapore maintains a network of vetted IT professionals across a range of specializations, enabling efficient mobilization. Contact us to discuss your specific timeline and requirements.
Is IT outsourcing in Singapore eligible for PSG Grant?
Certain IT productivity solutions may be eligible for the Productivity Solutions Grant (PSG) administered by Enterprise Singapore. Visit https://www.enterprisesg.gov.sg/financial-support/productivity-solutions-grant for the latest list of pre-approved solutions and qualifying criteria.
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EPS Singapore Office Information
EPS Consultants Pte Ltd (License No: 95C5630)
EPS Computer Systems Pte Ltd
160 Robinson Road #10-09 SBF Center, Singapore 068914