In today’s dynamic business landscape, firms are looking to innovate and adapt to strategies and approaches for talent acquisition and staff management. As with the volatile nature of the economy, organizations are seeing erratic changes in demands and seasonal business cycle patterns are undergoing drastic alterations where firms find it hard to predict. This calls for businesses to stay on their toes, ready to take on flexible and agile staffing solutions in order to meet the fluctuating demands and staffing needs.
To ensure the best staffing solution is chosen for every hiring needs that the firm faces, hiring managers have to be, first, well informed of the available staffing solutions in Singapore. It is only when you are fully aware of your artillery, can you make wise decisions on the type of weapons to win the battle.
Staffing Agency in Singapore, also known as Employment Agency, Recruitment Agency, and Manpower Agency. These agencies are companies that specialize in providing support and assistance to other organisations’ recruitment and staffing requirements.
Recruitment Services, also known as Permanent Employment Services, are the most common type of staffing solutions. Permanent employees are workers who are hired under an employment contract that does not have a predetermined end date. They are typically in charge of core business operations.
By subscribing to recruitment services of an employment agency, they play the role of an intermediary between a company that’s looking to hire permanent employees and a job seeker who is looking for such employment opportunities. By choosing the right employment agency, you can trust them in sourcing and selecting the most suitable candidate according to the specifics and requirements given by the client.
Executive Search Services refer to the engagement of an executive search agency that specialise in fulfilling executive and beyond positions. This service is targeted at a more specific range of roles as compared to general recruitment services. Positions include top management roles (CEOs, COOs, CFOs) to managerial positions (Regional Directors, Country Managers, General Managers) and even associates level (Assistants, Junior Executive, Admin).
Under this service, headhunting is one of the most common methods exercised by an employment agency where they identify and reach out to specific candidates (passive or active) to fill senior positions in organisations. Clients can also provide information on individuals who they are keen to bring on board and head hunters will initiate confidential contact to check if candidates are willing to explore other career opportunities.
With executive search services, companies can find the best available executive match and build superior leadership teams.
Contract Staffing Services refers to working with an employment agency to hire talents under a short-term arrangement. Temporary Staffing Services are sometimes also used interchangeably with contract staffing services as they share similar characteristics except for the duration of the employment.
Under temporary staffing services, the typical duration would usually last from a few weeks to 3 months. For employment arrangement that extends beyond 3 months, these are termed as contract staffing. The duration of such an employment arrangement depends on the work assignments or projects of the company.
Both contract and temporary staffing services are popular amongst firms who experience a spike in demand, staffing shortages, or the absence of regular employees. Such staffing options are commonly used to smooth out peaks and valleys in an enterprise’s journey. Also, it acts as a hedge against bad hires where employers can test the suitability and capabilities of newcomers before offering them a permanent position.
A separate arrangement known as temp-to-hire is becoming increasingly popular. It is a great option for employers and prospective employees, where this hiring option act as a testing ground for both parties. If the temporary employee is deemed fitting to the company, and he/she is interested to further his stay in the organization, a permanent contract will be offered.
Similar to Contract Staffing, Staff Augmentation Services also refers to engaging an employment agency to hire professionals and staff under a temporary arrangement, usually lasting from 6 months to 2 years. However, the key difference lies in the employment arrangement.
Under Staff Augmentation Services, companies usually have profiles of the candidate who they are interested to hire ready. Employment agency provides their services by hiring these employees under their own headcount instead of the companies. This helps to relieve any manpower limit issues that clients face. In addition, workers are employed under a fixed-term contract where they are required to work for a specific amount of time, or till the completion of a specific project, which has been set and agreed in advance.
According to past experience, companies typically engage in staff augmentation services when they have fully utilised their quota for employee headcount. The full-time employees of such firms are usually fully-loaded and in need of extra hands.
Business Process Outsourcing (BPO) is the practice of contracting a specific business process to a third-party service provider. The services can include payroll, telemarketing, IT support, call center and more.
Once a particular business process is outsourced, agencies fully take charge of the function. From the hiring of talents to carrying out the daily operations, and measuring of success, the full process flow will be under the responsibility of the BPO service provider.
It is common to see start-ups relying on BPO because they do not have the resources to hire a team and set up supporting functions to perform them in-house. On the other hand, large corporations adopt BPO practices to boost their competitive advantage, sales figure, and reduce costs. With BPO, employees are able to concentrate on companies’ key business functions, allowing them to hone in on their core processes. In addition, these third-party service providers specialise in operating in these non-core functions of other businesses, delivering cutting-edge breakthroughs to its clients.
Internship and Traineeship Services are the practice of eliciting help from an employment agency to hire students who are still in the process of pursuing their academic certifications or fresh graduates for 3 months to 1-year program.
Companies would usually have to ensure that their internship and traineeship programs are properly planned and executed to attract the best applicant pool. By engaging the help of an employment agency, organisations can trust the experts to source for the best and most fitting young talents. By hiring qualified interns and trainees, not only can the organisation draw fresh perspectives on business strategies and plans, employees who are in charge of mentoring them can learn and grow from the process too. There is also a high chance where these individuals may become entry-level hires when they complete the program. In addition, internship and traineeship services help to remove the hassle of having to go through tedious administrative and lengthy-hiring process.
Businesses who have experience operating in Singapore would understand how complicated and administrative the application for work permits is. There are more than 4 types of working visas and companies will have to abide by regulations and criteria in order to ensure a successful application. A typical application process can take as long as 6 weeks, and if mistakes are made, it may be dragged even longer, causing unnecessary delays in businesses’ operations.
By eliciting the help of an employment agency in work pass applications, companies can avoid all these hassles and sit back while the experts handle and execute the application process swiftly and smoothly.
Employment agencies are able to provide work pass application services in the area of:
– Pre-application consultation and gathering of the necessary information
– Online application of work permits on clients’ behalf
– Tracking status of the application
– Liaising directly and responding to request of MOM officer (if required)
– Arranging for issuance of work permit card upon in-principal approval (IPA)
– Filing of appeal in the case of rejection
– Renewal and termination of work permits
Such services are especially beneficial for overseas companies who are looking to relocate or expand their businesses in Singapore. Organisations can also look to engage the help of an employment agency for their work pass application as it allows employees to spend their time more efficiently on business-driving functions.
Choose the most suitable type of staffing solutions according to your business hiring needs. Work with employment agencies who offer a comprehensive range of services – Recruitment, Executive Search, Temporary, and Contract Staffing Services to avoid having to liaise with multiple vendors. This helps to save time, speed up, and streamline your hiring process.
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EPS Singapore is a trusted Recruitment partner for local and global clients. Our wide range of staffing solutions include general recruitment, IT recruitment, candidate contingency and executive search, contract staffing, manpower outsourcing and recruitment process outsourcing (RPO).